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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The key to ensuring customer satisfaction lies in establishing clear expectations and consistently fulfilling them. It is essential to accurately organize your timetable and reliably predict your arrival time at job sites, taking into account both travel and service durations. Customers prefer not to waste their time waiting around, so strive to streamline your schedule to reduce a typical four-hour waiting period down to just one hour. By narrowing this time frame, you position yourself as a significantly more competitive option. Additionally, to maximize efficiency, aim to handle more orders with fewer resources each day, thereby minimizing downtime between jobs. Compressing your schedules will help reduce this inactivity while adhering to the constraints you have set. No one desires to spend excessive amounts on fuel, so it is crucial to eliminate unnecessary travel through automated geographic route planning. Furthermore, optimizing the sequence of your routes will not only cut down on the total distance traveled but also lower fuel expenses, making your service even more appealing to customers. Ultimately, an efficient approach to scheduling and routing can greatly enhance both customer satisfaction and operational productivity.

Description

Ksavi Workforce's field service management solution enhances employee efficiency, reduces operational expenses, and boosts profitability for organizations that provide on-site services. Our software facilitates immediate communication between the service center and mobile personnel, significantly increasing daily job completion rates. By optimizing job scheduling in conjunction with mobile asset management, we enhance customer satisfaction and maintain a strong company reputation. Additionally, we minimize the time spent in the field and allow for real-time storage of task completion data. You can access your inventory assets right on-site and retrieve necessary documentation along with customer histories online. Our system enables the creation of inventory demands during field operations, collects valuable customer insights, and ensures you stay on top of appointments to honor your commitments. Always dispatch fully qualified and well-equipped employees to service your customers, and effectively manage your requests with SLA support for optimal service delivery. This comprehensive approach not only streamlines operations but also fosters stronger relationships with clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Altair Knowledge Hub
Google Workspace

Integrations

Altair Knowledge Hub
Google Workspace

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$1 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AceRoute Software

Country

United States

Website

www.aceroute.com

Vendor Details

Company Name

Softelnet

Founded

2001

Country

Poland

Website

ksaviworkforce.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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