Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Establish a Business Virtual Phone Number Line today with Ace Peak Investment, a global provider of virtual phone numbers. Choose from a local or international phone number and seamlessly forward calls to mobile devices or any phone worldwide. Experience the finest international call forwarding service tailored for businesses across the globe. You can have your calls redirected to any number at any time, ensuring you never miss an important conversation. Benefit from automatic connections to your personal mailbox with top-notch voicemail services, and customize your voicemail greeting for both business and personal use. Leverage a cloud phone system to efficiently manage your communications while enjoying cost-effective calling solutions with a virtual phone system. Secure your virtual phone number from anywhere around the globe and take advantage of call logs to monitor expenses, transactions, billing, and additional metrics. Additionally, each call is recorded with an exceptional local call recording system, enhancing your virtual phone experience and helping maintain detailed records. This comprehensive setup allows you to operate your business with greater flexibility and efficiency.

Description

You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States. Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment. This is the Insider Telecom difference. Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you. We want you to feel confident that you are working with the right platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ace Peak

Founded

2013

Country

Singapore

Website

www.acepeak.com

Vendor Details

Company Name

Insider Telecom

Founded

2011

Country

United States

Website

www.insidertelecom.com

Product Features

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Alternatives