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Description
Managing a hotel or guest house can be an intricate task that demands significant effort and strategic planning. The Ace Hotel system is designed to alleviate your burdens by automating minor tasks and processes, allowing you to focus entirely on providing exceptional service to your guests. You will have unrestricted access to our comprehensive cloud-based platform, which includes a Property Management System (PMS), Channel Manager, and Booking Engine. Our integrated solution offers hotel operators a user-friendly Channel Management System that simplifies the administration of hotel inventory across popular platforms like Agoda, Booking.com, and Expedia. By implementing our advanced and efficient Property Management System, you can lessen staff responsibilities and enhance operational efficiency. The intuitive PMS dashboard enables you to effortlessly manage and adjust bookings in real-time. Additionally, you can boost your revenue by facilitating direct bookings through your website, thus sidestepping the expenses associated with Online Travel Agencies (OTAs). Our hotel booking engine is designed for simplicity and is fully responsive on mobile devices, ensuring a seamless experience for all users. Furthermore, leveraging these tools can significantly enhance the overall guest experience, ultimately leading to higher satisfaction and repeat business.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AFAS Software
No
Airbnb
No
Akia
No
CHIDESK
No
ChargeAutomation
No
Epos Now
No
Expedia
No
FLEXIPASS
No
QuickBooks Online
No
Revo XEF
No
Integrations
AFAS Software
Yes
Airbnb
Yes
Akia
Yes
CHIDESK
Yes
ChargeAutomation
Yes
Epos Now
Yes
Expedia
Yes
FLEXIPASS
Yes
QuickBooks Online
Yes
Revo XEF
Yes
Pricing Details
$90.59 per month
Free Trial
Yes
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ace Marketing Solutions
Founded
2015
Country
Thailand
Website
en.acemsthailand.com/hotel-system
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
