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Description
Managing a hotel or guest house can be an intricate task that demands significant effort and strategic planning. The Ace Hotel system is designed to alleviate your burdens by automating minor tasks and processes, allowing you to focus entirely on providing exceptional service to your guests. You will have unrestricted access to our comprehensive cloud-based platform, which includes a Property Management System (PMS), Channel Manager, and Booking Engine. Our integrated solution offers hotel operators a user-friendly Channel Management System that simplifies the administration of hotel inventory across popular platforms like Agoda, Booking.com, and Expedia. By implementing our advanced and efficient Property Management System, you can lessen staff responsibilities and enhance operational efficiency. The intuitive PMS dashboard enables you to effortlessly manage and adjust bookings in real-time. Additionally, you can boost your revenue by facilitating direct bookings through your website, thus sidestepping the expenses associated with Online Travel Agencies (OTAs). Our hotel booking engine is designed for simplicity and is fully responsive on mobile devices, ensuring a seamless experience for all users. Furthermore, leveraging these tools can significantly enhance the overall guest experience, ultimately leading to higher satisfaction and repeat business.
Description
HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$90.59 per month
Free Trial
Yes
Free Version
No
Pricing Details
EUR 325/yr
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ace Marketing Solutions
Founded
2015
Country
Thailand
Website
en.acemsthailand.com/hotel-system
Vendor Details
Company Name
HMS Flow
Founded
2013
Country
Turkey
Website
www.hmsflow.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
