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Description
The Account Editor, an application designed for order modification on Shopify, streamlines processes and enhances revenue retention. It allows for self-service order adjustments directly on the order status page, incorporating features like shipping address verification, intelligent cancellations, and opportunities for upselling after purchase. By minimizing order cancellations, returns, and customer support inquiries, it simultaneously boosts the average order value and enhances the overall post-purchase experience. Developed by the esteemed Shopify Platinum Partner IT-Geeks, this tool seamlessly integrates with Shopify Flow for full automation of tasks.
Customers can effortlessly add, remove, or modify items, and also make address adjustments post-purchase. The application employs a Google-backed address validation system to ensure accuracy in the addresses entered by customers. Additionally, it facilitates the sending of customizable automated notifications to both staff and customers whenever order modifications occur. By providing enticing upsell offers during the editing process, it effectively elevates the average order value. Furthermore, it works harmoniously with Shopify Flow and includes integration capabilities with third-party logistics (3PL) services, ensuring a comprehensive solution for all order management needs.
Description
Our enhanced solutions drive exceptional customer experiences worldwide. Your third-party logistics provider can serve as a vital advantage in your business strategy. We have reimagined all processes with a strong focus on brand identity and an unwavering dedication to customer satisfaction. Success is meticulously crafted into our methodology. Experience greater control over eCommerce management. There is a seamless link between Shopify and our Warehouse Management System (WMS). Self-service shipping edits can be made right up until the order is dispatched. Our system optimizes shipping rates to reduce expenses effectively. We offer priority flagging and the option to place orders on hold when necessary. Orders can be efficiently organized by type to ensure quick processing. Additionally, we provide order consolidation and address verification to enhance customer service efficiency. Our user-friendly interface empowers customer service representatives with greater autonomy. Buffer quantities are implemented to facilitate the replacement of lost items. We also offer virtual kitting and on-the-fly assembly for lower-volume kits, which can significantly boost order throughput. High-volume drop events are optimized to effectively increase order capacity by 10 to 20 times. Moreover, item aliases help maintain consistent inventory levels across the board. This comprehensive approach ensures that every facet of logistics operates smoothly, ultimately benefiting the customer experience.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$25/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Account Editor
Founded
2025
Country
United States
Website
www.accounteditor.com
Vendor Details
Company Name
Outerspace
Country
United States
Website
www.outerspace.com/why-outerspace
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
