Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
In today’s world, every individual within your community requires assistance. Our approach prioritizes serving everyone, rather than just addressing those who incur the highest costs. We emphasize building relationships over mere transactions. Through a combination of empathy, advanced technology, and clinical knowledge, we tailor healthcare support to meet the distinct needs of each individual. Accolade has created the most thorough engagement model in the advocacy sector. We recognize when someone is accessing healthcare services and proactively engage them, ensuring they remain on course. Our team consists of genuine individuals who are committed to listening, answering inquiries, resolving concerns, educating, and providing support. We identify emotional, financial, and social obstacles to care and work collaboratively to find solutions. Much like the traditional family doctor who strived to understand the entirety of a patient’s life through house visits and fostering enduring relationships with families, our team endeavors to achieve that same depth of understanding for every individual we assist. In this way, we not only address immediate healthcare needs but also nurture long-lasting connections that ultimately enhance overall well-being.
Description
Service for managing dependent eligibility
Secova's Dependent eligibility verification audit ensures employees are able to understand why a dependent may not be eligible and explains the process every step of it. This helps to maintain employee goodwill.
Features
- Reduce compliance risk according to ERISA & DOL guidelines
Guaranteed Organization Savings of 6-10% following audit cost
SSAE-18 Type II certification is only held by our competitors. Secova goes one step further with an ISO - 27001 credential.
- Live-answer telephone centres with IVR and 24x7capabilities. Access to assistance is made possible by our Participant Advocacy Services, and Multilingual Support.
- We treat each client as an individual entity by designing, branding and implementing custom solutions that reflect the company culture
- We have extensive experience with clients with audit populations from 1,000 to more than 180,000 dependents.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Accolade
Founded
2007
Country
United States
Website
accolade.com
Vendor Details
Company Name
Secova
Founded
1989
Country
USA
Website
secova.com
Product Features
Benefits Administration
COBRA Administration
No
Claims Management
No
Deduction Management
No
Disability Insurance Administration
No
Employee Benefits Administration
No
FMLA Administration
No
FSA Administration
No
Flexible Spending Accounts
No
For Brokers
No
For Employers
No
HIPAA Compliant
No
Health Insurance Administration
No
Life Insurance Administration
No
Online Benefits Enrollment
No
Premium Billing
No
Provider Management
No
Retiree Administration
No
Retirement Plan Management
No
Product Features
Benefits Administration
COBRA Administration
Yes
Claims Management
Yes
Deduction Management
No
Disability Insurance Administration
Yes
Employee Benefits Administration
Yes
FMLA Administration
Yes
FSA Administration
Yes
Flexible Spending Accounts
No
For Brokers
Yes
For Employers
Yes
HIPAA Compliant
Yes
Health Insurance Administration
Yes
Life Insurance Administration
Yes
Online Benefits Enrollment
Yes
Premium Billing
No
Provider Management
No
Retiree Administration
Yes
Retirement Plan Management
Yes