Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.
Description
An all-encompassing solution tailored for Local Government includes modules for Financials, Property and Rating, Asset Management, Licensing, Compliance, and Local Services. This community-based framework offers both choice and flexibility through a fully integrated system that spans the entire council. Transform your operational methods and enhance community service by creating a unified access point for residents to seamlessly engage with the council. Strengthen the connection between Government and Community to foster collaboration and a service-oriented mindset in public service delivery. By utilizing our portals, your community will benefit from round-the-clock accessibility to various services such as payment processing, daycare reservations, planning applications, and a host of other online offerings, ensuring that residents can easily access the services they need at any time. This approach not only streamlines processes but also enhances overall satisfaction within the community.
API Access
Has API
No
API Access
Has API
No
Integrations
AcaStat
No
SA Project Manager
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
AccessE11
Founded
2017
Country
Canada
Website
accesse11.com
Vendor Details
Company Name
Open Office
Founded
1990
Country
Australia
Website
www.openoffice.com.au
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
Yes
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
Yes