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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.

Description

An all-encompassing solution tailored for Local Government includes modules for Financials, Property and Rating, Asset Management, Licensing, Compliance, and Local Services. This community-based framework offers both choice and flexibility through a fully integrated system that spans the entire council. Transform your operational methods and enhance community service by creating a unified access point for residents to seamlessly engage with the council. Strengthen the connection between Government and Community to foster collaboration and a service-oriented mindset in public service delivery. By utilizing our portals, your community will benefit from round-the-clock accessibility to various services such as payment processing, daycare reservations, planning applications, and a host of other online offerings, ensuring that residents can easily access the services they need at any time. This approach not only streamlines processes but also enhances overall satisfaction within the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AcaStat No 
SA Project Manager No 

Integrations

AcaStat Yes 
SA Project Manager Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AccessE11

Founded

2017

Country

Canada

Website

accesse11.com

Vendor Details

Company Name

Open Office

Founded

1990

Country

Australia

Website

www.openoffice.com.au

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing Yes 
Work Order Management Yes 

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