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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.

Description

Users can personalize their homepage to reflect their preferences, allowing them to quickly access the topics and features they find most relevant. It's essential to design content and a hierarchical structure that caters to various user demographics, such as residents, tourists, newcomers, parents, seniors, and many others. This inclusivity ensures that all audiences receive a consistent level of information and experience. Additionally, our applications support multiple languages to accommodate diverse community needs. The mobile application is designed to maintain your municipality's branding while being optimized for mobile devices, including elements like logos, colors, and coats of arms. We provide ongoing updates to the mobile app at no extra cost, ensuring it evolves alongside the needs of your community. The application will be accessible on both smartphones and tablets for users of Apple and Android devices. Furthermore, the app seamlessly integrates with your website to display the latest news and events, while also automatically pulling in content from your Facebook feeds to keep users informed. This comprehensive approach ensures that your citizens stay engaged and connected with their local government.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AccessE11

Founded

2017

Country

Canada

Website

accesse11.com

Vendor Details

Company Name

NeoCity

Country

France

Website

neocity.fr

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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