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Average Ratings 0 Ratings
Description
Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.
Description
A streamlined opt-in process enhances your ability to connect with audiences and makes it easier to send out notifications about special events, traffic updates for local residents, or urgent alerts for employees during their commutes. In situations where every second is crucial, you can reach visitors, residents, and staff through various communication channels such as voice calls, SMS, email, and social media platforms. Develop a robust database of residents without the need for traditional landlines. Encourage engagement by allowing individuals to text event-specific keywords to stay informed about sports events, festivals, concerts, and conventions. By integrating a widget onto your website or opt-in page, you can collect contact details from interested individuals effortlessly. Additionally, by downloading the Everbridge mobile app, users can receive timely information directly through push notifications. Community Engagement is designed for optimal performance on tablets and mobile devices, enabling easy posting of multimedia content with just one click. Publish and distribute notifications for both enterprise and community events efficiently, all at the simple press of a button, ensuring that critical information reaches the right people when they need it most. This multifaceted approach to communication ensures that no one is left out of the loop during important events or emergencies.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
X (Twitter)
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AccessE11
Founded
2017
Country
Canada
Website
accesse11.com
Vendor Details
Company Name
Everbridge
Country
United States
Website
www.everbridge.com/products/community-engagement/