Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the productivity and efficiency of any producer of concrete, aggregates, blocks, or related concrete products. Manage your fleet's resources seamlessly with intuitive and precise sales order management, scheduling, and truck tracking capabilities. Instantly access essential dispatch details from any location in the field, ensuring you're always informed. Easily convert new business opportunities by providing quotes, tracking multiple projects, evaluating win/loss outcomes, and managing your sales pipeline effectively. Facilitate custom invoicing and ticket auditing to streamline account management and boost profitability. Ensure you have timely access to crucial information, empowering you to make informed decisions daily. Embrace a wireless, paperless approach to create and share documents using "Cloud" technology, enhancing operational efficiency. Additionally, keep your customers informed about their load locations at all times, fostering trust and transparency in your service. By integrating these tools, you can significantly streamline your operations and elevate your business performance.
Description
Effortlessly manage the entire range of field service business tasks, including customer communications, asset tracking, order processing, invoicing, and reporting with Service Pro, an enterprise application designed to streamline field service management. Given the current challenges of declining profit margins and fierce competition for clients, enhancing the efficiency of your service department in tracking field resources has become increasingly vital. Service Pro boasts robust features such as Dispatching, Contracts, Appointments, and Work Orders, which can significantly elevate your field service performance. With decades of experience in service management software and a client base spanning numerous industries, we have incorporated extensive service functionalities into Service Pro®. We encourage you to explore our software and see how it can benefit your organization. As a cloud-based solution, Service Pro allows for quicker and more straightforward daily management of your service operations, eliminating the complexities associated with traditional on-premises IT systems, thereby enabling your team to focus on delivering exceptional service to your customers.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Jonel Engineering
Country
United States
Website
www.jonel.com
Vendor Details
Company Name
MSI Data
Founded
1989
Country
United States
Website
www.msidata.com/service-pro-software
Product Features
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
Yes
Job Management
No
Job Tracking
No
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
No
Job Tracking
Yes
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No