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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the productivity and efficiency of any producer of concrete, aggregates, blocks, or related concrete products. Manage your fleet's resources seamlessly with intuitive and precise sales order management, scheduling, and truck tracking capabilities. Instantly access essential dispatch details from any location in the field, ensuring you're always informed. Easily convert new business opportunities by providing quotes, tracking multiple projects, evaluating win/loss outcomes, and managing your sales pipeline effectively. Facilitate custom invoicing and ticket auditing to streamline account management and boost profitability. Ensure you have timely access to crucial information, empowering you to make informed decisions daily. Embrace a wireless, paperless approach to create and share documents using "Cloud" technology, enhancing operational efficiency. Additionally, keep your customers informed about their load locations at all times, fostering trust and transparency in your service. By integrating these tools, you can significantly streamline your operations and elevate your business performance.

Description

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IntelliShift Yes 
NEXTAR No 
ServiceTitan No 

Integrations

IntelliShift No 
NEXTAR Yes 
ServiceTitan Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jonel Engineering

Country

United States

Website

www.jonel.com

Vendor Details

Company Name

Probook

Founded

2022

Country

United States

Website

www.probook.ai/

Product Features

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control Yes 
Job Management No 
Job Tracking No 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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