Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the productivity and efficiency of any producer of concrete, aggregates, blocks, or related concrete products. Manage your fleet's resources seamlessly with intuitive and precise sales order management, scheduling, and truck tracking capabilities. Instantly access essential dispatch details from any location in the field, ensuring you're always informed. Easily convert new business opportunities by providing quotes, tracking multiple projects, evaluating win/loss outcomes, and managing your sales pipeline effectively. Facilitate custom invoicing and ticket auditing to streamline account management and boost profitability. Ensure you have timely access to crucial information, empowering you to make informed decisions daily. Embrace a wireless, paperless approach to create and share documents using "Cloud" technology, enhancing operational efficiency. Additionally, keep your customers informed about their load locations at all times, fostering trust and transparency in your service. By integrating these tools, you can significantly streamline your operations and elevate your business performance.
Description
Gomocha reveals untapped efficiencies by aligning skills with market needs, ensuring that your field technicians provide an outstanding customer service experience that not only boosts revenue but also keeps you compliant. For instance, the dispatch system can assign the most suitable technician to each job site, monitor the exact locations of all technicians, and relay real-time updates to customers, ensuring they are informed about estimated arrival times. The comprehensive field service management platform and mobile application empower your field service personnel with complete access to a diverse range of information pertaining to customers, assets, employees, and tasks. Additionally, it enables them to receive and review work orders, track materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns while functioning seamlessly in both online and offline modes. This holistic approach not only enhances efficiency but also significantly elevates the overall service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
IntelliShift
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Jonel Engineering
Country
United States
Website
www.jonel.com
Vendor Details
Company Name
Gomocha
Founded
1992
Country
United States
Website
www.gomocha.com/platform/
Product Features
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
Yes
Job Management
No
Job Tracking
No
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
Yes
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
No
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
No
Online Booking
No
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
No
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
No