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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Access Softek has completely transformed digital banking technology from its foundation. This marks a revolutionary era in digital banking, providing a cohesive experience across all platforms. From the outset, we partnered closely with our clients, their teams, and genuine end users to develop our mobile banking offerings. By observing support personnel in call centers, we enhanced the troubleshooting process significantly. Continuous usability research allows us to tackle user frustrations while testing new concepts and designs in real-world scenarios. The outcome of this intensive collaboration produces an online and mobile banking solution that stands apart from the rest. A key challenge for users and support centers within digital banking is password-related issues. We tackle this problem by implementing innovative biometric identifiers such as fingerprint, voice, and facial recognition, eliminating the need for additional hardware. This approach not only simplifies access for users but also enhances security, making digital banking more efficient and user-friendly.

Description

Our all-encompassing approach to digital transformation revolutionizes the banking experience. Digital Banking stands out as the premier intelligent engagement platform for both banking and payments, offering actionable insights and expedited onboarding processes. By integrating diverse data sources throughout your organization, you can provide insights that truly reflect your customers’ preferences and requirements. This cloud-native platform, enhanced with built-in intelligence, is constructed upon a modular microservices architecture tailored specifically for the banking sector. Delve into the platform's technological features to discover more about its capabilities. It supports a wide array of services, such as remote deposit capture, business bill pay, and effortless sign-on, among others. Moreover, it fosters a quicker payments ecosystem with real-time payment processing, same-day ACH transactions, and integrated fraud defense mechanisms, ensuring a secure and efficient banking experience for all users. As the financial landscape evolves, our platform is designed to adapt and meet the changing needs of customers and institutions alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bottomline Secure Payments No 
CoreConnect Foundation No 
Kinective Bridge No 
Ninth Wave No 
OfficeRnD Hybrid No 
Plaid No 
Terra No 

Integrations

Bottomline Secure Payments Yes 
CoreConnect Foundation Yes 
Kinective Bridge Yes 
Ninth Wave Yes 
OfficeRnD Hybrid Yes 
Plaid Yes 
Terra Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Access Softek

Founded

1986

Country

United States

Website

www.accesssoftek.com/online-mobile

Vendor Details

Company Name

Bottomline Technologies

Founded

1989

Country

United States

Website

www.bottomline.com

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection Yes 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On Yes 
Transaction Monitoring Yes 

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