Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Access Softek has completely transformed digital banking technology from its foundation. This marks a revolutionary era in digital banking, providing a cohesive experience across all platforms. From the outset, we partnered closely with our clients, their teams, and genuine end users to develop our mobile banking offerings. By observing support personnel in call centers, we enhanced the troubleshooting process significantly. Continuous usability research allows us to tackle user frustrations while testing new concepts and designs in real-world scenarios. The outcome of this intensive collaboration produces an online and mobile banking solution that stands apart from the rest. A key challenge for users and support centers within digital banking is password-related issues. We tackle this problem by implementing innovative biometric identifiers such as fingerprint, voice, and facial recognition, eliminating the need for additional hardware. This approach not only simplifies access for users but also enhances security, making digital banking more efficient and user-friendly.
Description
Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.
API Access
Has API
No
API Access
Has API
No
Integrations
Alacriti
No
Apiax
No
Euronovate
No
Fastfill
No
IDmission
No
Ravio
No
SavvyMoney
No
Shake
No
Unblu
No
Integrations
Alacriti
Yes
Apiax
Yes
Euronovate
Yes
Fastfill
Yes
IDmission
Yes
Ravio
Yes
SavvyMoney
Yes
Shake
Yes
Unblu
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Access Softek
Founded
1986
Country
United States
Website
www.accesssoftek.com/online-mobile
Vendor Details
Company Name
Backbase
Founded
2003
Country
Netherlands
Website
www.backbase.com
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
Product Features
Mobile Banking
Bill Payment
No
Biometric
No
Cash Management
No
Chat / Messaging
Yes
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
Yes
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
No
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
Yes
Chat / Messaging
Yes
Credit Card Management
Yes
Electronic Statements
No
Fraud Detection
No
Loan Management
Yes
Marketing Automation
Yes
Retail Banking
Yes
Single Sign On
No
Transaction Monitoring
Yes