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Description

Access Mosaic represents a comprehensive, cloud-based solution for managing social care cases for both adults and children, offering organizations a unified platform that facilitates case recording, financial oversight, and compliance reporting. This system is engineered to alleviate administrative tasks and enhance outcomes by steering practitioners through organized workflows that adhere to legal standards while also permitting customization to suit local practices. Key features include essential modules for social care case management, mobile access tailored for field workers, a provider portal for collaboration with third-party services, and the capability to view real-time health data, which merges records from general practitioners, hospitals, and outpatient services. This integration allows practitioners to make well-informed, holistic choices regarding care pathways. Widely trusted by various UK councils, Mosaic not only interfaces smoothly with other health and social care systems but also fosters multi-agency collaboration, ensuring a cohesive understanding of individual needs. By streamlining care delivery, the system effectively minimizes paperwork and redundancy, ultimately leading to improved efficiency and better care outcomes for those it serves.

Description

Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country. Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access Abacus Yes 
CaraSolva No 
CareLineLive Yes 
Change Healthcare Data & Analytics No 
Snowflake No 
iPrescribe No 

Integrations

Access Abacus No 
CaraSolva Yes 
CareLineLive No 
Change Healthcare Data & Analytics Yes 
Snowflake Yes 
iPrescribe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

On Request
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/en-gb/products/mosaic/

Vendor Details

Company Name

Foothold Technology

Founded

2000

Country

United States

Website

footholdtechnology.com

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Applied Behavior Analysis (ABA)

ABA Data Collection No 
Appointment Management No 
Assessments No 
Billing & Invoicing No 
Document Management No 
Insurance Management No 
Learning Management No 
Mobile Access No 
Practice Management No 
Program Management No 
Progress Tracking No 
Reporting / Analytics No 

e-Prescribing

Clinical Alerts Yes 
Drug Reference Database Yes 
EPCS Yes 
Electronic Prior Authorization Yes 
Formulary Management Yes 
Medication History Yes 
Prescription Cancellation Yes 
Prescription Renewals Yes 
Refill Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified Yes 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management Yes 
Risk Management Yes 
Vendor Management Yes 

Human Services

Case Management Yes 
Certification & Licensing Yes 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling Yes 
Time Tracking Yes 
Training Management Yes 

Long Term Care

Claims Management Yes 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review No 
Patient Records Yes 
Staff Scheduling Yes 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry Yes 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History Yes 
Patient Eligibility Checks Yes 
Practice Management Yes 
Quotes/Estimates No 
Remittance Advice Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop Yes 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling No 
Patient Records No 
Patient Scheduling Yes 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing Yes 
EDI Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal Yes 
Personnel Management Yes 
Progress Notes Yes 
Single Provider Practice No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification Yes 
HIPAA Compliant Yes 
Medical History Records Yes 
Patient Records Yes 
Referral Management Yes 
Treatment Planning Yes 

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access Yes 
Intake Forms Yes 
Lab Results Yes 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Population Health Management (PHM)

Analytics Yes 
Cost-of-Care Analysis No 
Data Storage Yes 
EMR/EHR Integration Yes 
Patient Engagement No 
Patient Identification No 
Patient Risk Stratification No 
Patient-Reported Outcomes Yes 
Payment Bundling Yes 
Predictive Alerts Yes 
Test & Treatment Reminders No 
Utilization Tracking Yes 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration No 
For Healthcare Yes 
ICD-10 Compliance Yes 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal Yes 
Patient Registration No 
Patient Scheduling Yes 
Payment Processing No 

Social Work Case Management

Case Notes Yes 
Client Management Yes 
Document Management Yes 
Forms Management Yes 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management Yes 
Reporting & Statistics Yes 
Scheduling Yes 
Volunteer Management Yes 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

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