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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Access Mosaic represents a comprehensive, cloud-based solution for managing social care cases for both adults and children, offering organizations a unified platform that facilitates case recording, financial oversight, and compliance reporting. This system is engineered to alleviate administrative tasks and enhance outcomes by steering practitioners through organized workflows that adhere to legal standards while also permitting customization to suit local practices. Key features include essential modules for social care case management, mobile access tailored for field workers, a provider portal for collaboration with third-party services, and the capability to view real-time health data, which merges records from general practitioners, hospitals, and outpatient services. This integration allows practitioners to make well-informed, holistic choices regarding care pathways. Widely trusted by various UK councils, Mosaic not only interfaces smoothly with other health and social care systems but also fosters multi-agency collaboration, ensuring a cohesive understanding of individual needs. By streamlining care delivery, the system effectively minimizes paperwork and redundancy, ultimately leading to improved efficiency and better care outcomes for those it serves.

Description

CitizenOne serves as a robust, cloud-based platform for Case Management and Scheduling, specifically designed to cater to the needs of social care organizations, healthcare providers, therapists, psychologists, and consultants. This comprehensive system integrates structured documentation for cases, client journals, appointment management, and workforce scheduling into one seamless solution. Whether overseeing intricate care operations or managing a private practice, CitizenOne streamlines administrative processes and enhances everyday workflows. With this platform, users can efficiently manage their clients, schedule appointments, maintain documentation, plan shifts, track time, and facilitate internal communication all from one location. Additionally, it adheres to working time regulations and guarantees compliance with GDPR standards for data management. By utilizing CitizenOne, organizations and individual practitioners can significantly diminish their administrative burden, foster enhanced transparency, and ultimately achieve improved outcomes for their clients. This platform not only aims to simplify operations but also to empower users in delivering quality care.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Access Abacus Yes 
CareLineLive Yes 
ChatGPT No 
Danløn No 
Google Drive No 
Microsoft 365 No 
Microsoft OneDrive No 
Zapier No 
Zenegy No 

Integrations

Access Abacus No 
CareLineLive No 
ChatGPT Yes 
Danløn Yes 
Google Drive Yes 
Microsoft 365 Yes 
Microsoft OneDrive Yes 
Zapier Yes 
Zenegy Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€33/month/user
*Basis Plan
Price: €33 per month
Includes:
- 1 administrator
- 1 user
- 1 department
- Phone support

*Pro Plan
Price: €60 per month
Includes:
- 1 administrator
- 3 users
- 3 departments
- Phone support
- FMK (medication system) integration

*Enterprise Plan
Price: Custom (contact sales)
Designed for larger organizations with tailored requirements
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/en-gb/products/mosaic/

Vendor Details

Company Name

CitizenOne

Founded

2012

Country

Denmark

Website

citizenone.eu

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Social Work Case Management

Case Notes Yes 
Client Management Yes 
Document Management Yes 
Forms Management Yes 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management No 
Reporting & Statistics Yes 
Scheduling Yes 
Volunteer Management No 

Alternatives

CHARMS Reviews

CHARMS

Social Care Network Solutions Limited

Alternatives

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