Average Ratings 5 Ratings

Total
ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Access Care Planning, previously known as Mobizio, is an all-in-one mobile application designed for effective care management, featuring comprehensive digital care plans and forms, electronic medication administration records (eMAR), access for family members and funders, automated notifications, and verification of visits, all within a user-friendly and customizable interface. It comes equipped with a vast library of editable care plans and forms, ensuring flexibility for users. The platform provides different security access levels tailored for various user roles, including managers, caregivers, coordinators, and next of kin, thereby enhancing privacy and control. Users can conveniently access all forms, care plans, and records through both web and mobile devices, with offline capabilities included. Additionally, the application maintains a thorough audit trail of any modifications made to care records, allowing for transparency and accountability. Users can also upload relevant documents directly into service user records, streamlining information management. Moreover, prompts and detailed instructions are provided for medication administration during each shift or visit, while the system allows caregivers to document when medications are given or to provide explanations for any omissions using designated reason codes and notes, ensuring comprehensive tracking of patient care. This multifaceted tool significantly improves the overall efficiency of care delivery and communication among care teams.

Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SynergySuite Yes 

Integrations

SynergySuite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/care-management/products/mobizio/

Vendor Details

Company Name

Myfinity Ltd

Founded

2025

Country

United Kingdom

Website

carelo.co.uk

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Alternatives

Alternatives

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