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support

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Description

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Description

The Municipal Geographic Management System serves as an integrated solution for planning, permitting, and licensing, significantly enhancing productivity, efficiency, and responsiveness to community needs. Property owners can conveniently submit their permit applications online, allowing your team to receive and address these requests in real-time, streamlining the review and inspection process. What previously took weeks can now be accomplished with just a few clicks. Various departments within your municipality, such as community development, building, planning and zoning, code enforcement, and engineering, will find this permitting and code enforcement solution invaluable. By concentrating on the parcel instead of individual departments, we eliminate the necessity for distinct modules or software, enabling you to manage all pending applications, restrictions, conditions, or violations effortlessly. Moreover, this holistic approach fosters better collaboration among departments, ultimately benefiting residents and improving overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blitzz Yes 
Connectif Yes 
Hyland IDP Yes 
Selectron Relay Yes 
VuSpex Yes 
cloudPWR Yes 

Integrations

Blitzz No 
Connectif No 
Hyland IDP No 
Selectron Relay No 
VuSpex No 
cloudPWR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Accela

Founded

1981

Country

United States

Website

www.accela.com

Vendor Details

Company Name

Business Management Systems

Founded

1982

Country

United States

Website

www.bmsifund.com/municipal-geographic-management-system-mgms-2/

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Land Management

Code Enforcement No 
Document Management No 
For Oil & Gas No 
GIS No 
Inspection Management No 
Lease Management No 
Permit Management No 
Planning & Zoning No 
Project Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation Yes 
Photo Management Yes 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control No 

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