Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.
Description
The ICE Engine e-Government platform offers citizens a unified national identity, allowing a comprehensive view of their dynamic interactions with the government. RLB Systems specializes in developing, implementing, and managing technology-driven solutions for governmental needs. Our goal is to support governments in improving the experience of service delivery for their citizens. By enhancing this experience, we believe it fosters increased revenue and boosts compliance rates. As citizens enjoy greater disposable income, governments can further refine their service offerings, ultimately winning the trust and support of the populace. We are committed to a philosophy of continuous improvement, striving for excellence in both technical and service delivery while embracing innovative thinking. Our approach involves constantly adapting our solutions to meet the ever-evolving demands of society, ensuring that we remain relevant and effective in our mission.
API Access
Has API
API Access
Has API
Integrations
Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accela
Founded
1981
Country
United States
Website
www.accela.com
Vendor Details
Company Name
RLB Systems
Founded
2011
Country
South Africa
Website
rlbsystems.com/solutions/
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Land Management
Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Permit
Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling