Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.
Description
CivicPlus Process Automation and Digital Services provides everything you need to offer citizens convenient, easy-to-access ways to do business with their local government at a price that fits your budget. Our low-code tool makes it easier than ever to automate online services. Stop fumbling around with paper. Connect your critical software systems instead to automate and simplify your daily processes. Citizens can access services online, pay their bills, submit applications and licenses, and much more. Online services for your citizens and staff will make business easier. We know how difficult it can be for local governments to move into the digital world. Clients average 20% increase in revenue. We have over 150 pre-built templates that are ready to customize and deploy immediately. Get your most common citizen requests and staff requests online quickly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blitzz
Yes
CivicPlus Municipal Websites
No
Connectif
Yes
Hyland IDP
Yes
Selectron Relay
Yes
VuSpex
Yes
cloudPWR
Yes
Integrations
Blitzz
No
CivicPlus Municipal Websites
Yes
Connectif
No
Hyland IDP
No
Selectron Relay
No
VuSpex
No
cloudPWR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Accela
Founded
1981
Country
United States
Website
www.accela.com
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/government-process-automation/
Product Features
Code Enforcement
Case Management
No
Code Maintenance
No
Document Management
No
Fee Maintenance
No
GIS
No
Inspection Management
No
Letter Generation
No
Photo Management
No
Planning & Zoning
No
Violation History
No
Weed Abatement Control
No
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Land Management
Code Enforcement
No
Document Management
No
For Oil & Gas
No
GIS
No
Inspection Management
No
Lease Management
No
Permit Management
No
Planning & Zoning
No
Project Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Permit
Automated Routing
No
Building Permits
No
Business License
No
Code Enforcement
No
Customer Portal
No
Expiration Date Tracking
No
Inspection Management
No
Mobile Access
No
Online Applications
No
Online Payments
No
Parking Permits
No
Renewal Management
No
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
Yes
Service Request Management
Yes
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
No