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features
design
support

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Write a Review

Description

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Description

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blitzz Yes 
Connectif Yes 
Hyland IDP Yes 
Selectron Relay Yes 
VuSpex Yes 
cloudPWR Yes 

Integrations

Blitzz No 
Connectif No 
Hyland IDP No 
Selectron Relay No 
VuSpex No 
cloudPWR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Accela

Founded

1981

Country

United States

Website

www.accela.com

Vendor Details

Company Name

Noratek Solutions

Founded

1999

Country

Canada

Website

www.cityinspectionsoftware.com

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Land Management

Code Enforcement No 
Document Management No 
For Oil & Gas No 
GIS No 
Inspection Management No 
Lease Management No 
Permit Management No 
Planning & Zoning No 
Project Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management No 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management Yes 
Planning & Zoning No 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management No 
Facility Management Yes 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

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