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Description

Safeguard and oversee your data, devices, and applications through a robust connection to every endpoint, whether they are connected to your network or not. Absolute provides exceptional visibility into your devices and data, ensuring a self-healing connection that keeps essential applications like SCCM, VPN, antivirus, and encryption functioning optimally and up-to-date. Furthermore, your sensitive information remains shielded, even when it is accessed from outside your network. You can maintain total command over every endpoint using an extensive collection of automated, customized workflows that require no scripting. This solution also alleviates the burden on your IT and security teams by offering pre-configured commands for implementing Windows updates, managing device settings, and addressing issues ranging from helpdesk inquiries to security incidents. Unique in the market, Absolute is the only endpoint security solution that comes factory-installed by all major PC manufacturers. With its integration into the BIOS of over half a billion devices, you may already have it available; all that’s left for you to do is activate it. By utilizing this solution, you can enhance your organization’s overall security posture dramatically.

Description

GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
Axonius Yes 
Bitdefender GravityZone No 
BuilderX Yes 
Eway Yes 
Freshdesk No 
Freshservice No 
Google Workspace No 
HaloPSA No 
Jira Service Management No 
Lucidum Yes 
Microsoft Entra ID No 
Model Context Protocol (MCP) No 
Okta No 
SentinelOne Singularity No 
ServiceNow No 
TOPdesk No 
ThreatAware Yes 
Zendesk No 

Integrations

Autotask PSA Yes 
Axonius No 
Bitdefender GravityZone Yes 
BuilderX No 
Eway No 
Freshdesk Yes 
Freshservice Yes 
Google Workspace Yes 
HaloPSA Yes 
Jira Service Management Yes 
Lucidum No 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) Yes 
Okta Yes 
SentinelOne Singularity Yes 
ServiceNow Yes 
TOPdesk Yes 
ThreatAware No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Absolute Software

Founded

1993

Country

Canada

Website

www.absolute.com

Vendor Details

Company Name

GenticFlow Ltd.

Founded

2025

Country

Ireland

Website

www.genticflow.com

Product Features

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Alternatives

Alternatives

No Alternatives
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