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support

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Description

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

Description

Novu is a developer-first notification and communication platform built for modern products, SaaS teams, and AI agent workflows. It gives teams one infrastructure layer for sending messages through inbox, email, SMS, push, chat, Slack, Microsoft Teams, Telegram, and other channels. Developers can start quickly with a ready-made inbox component, then expand into more advanced workflows using Novu’s framework, APIs, and orchestration tools. The platform includes user preference management, notification snoozing, real-time delivery, digest logic, content management, and a visual block-based email editor. Novu Connect extends the platform into agent communication by connecting AI agents to the channels customers already use. Teams can build workflows for approvals, alerts, support, product updates, and agent-to-user conversations using templates and channel integrations. Novu also integrates with tools such as Twilio, Resend, React Email, Clerk, Stripe, and other developer stack components. Its open-source community, GitHub traction, and contributor base make it appealing for engineering teams that want flexibility and transparency. By combining notification infrastructure, omnichannel delivery, and agent communication, Novu helps teams ship customer messaging faster and manage it more consistently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Lambda Yes 
AdonisJS Yes 
Amazon Simple Queue Service (SQS) Yes 
Apache Kafka Yes 
Apache Pulsar Yes 
Claude No 
Clojure Yes 
Datadog Yes 
IFTTT Yes 
JavaScript Yes 
Laravel Yes 
Microsoft Teams No 
Netlify Yes 
Python Yes 
React Yes 
React Native Yes 
SendGrid No 
Twilio No 
Unity Yes 
Xamarin Yes 

Integrations

AWS Lambda No 
AdonisJS No 
Amazon Simple Queue Service (SQS) No 
Apache Kafka No 
Apache Pulsar No 
Claude Yes 
Clojure No 
Datadog No 
IFTTT No 
JavaScript No 
Laravel No 
Microsoft Teams Yes 
Netlify No 
Python No 
React No 
React Native No 
SendGrid Yes 
Twilio Yes 
Unity No 
Xamarin No 

Pricing Details

$49.99/month
Developer (free), Self-Service, Business & Enterprise packages are available
Free Trial No 
Free Version Yes 

Pricing Details

$30/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ably

Founded

2016

Country

United Kingdom

Website

www.ably.com

Vendor Details

Company Name

Novu

Founded

2021

Country

Israel

Website

novu.co

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring No 
Collaboration Tools Yes 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development Yes 
No-Code No 
Reporting/Analytics No 
Software Development Yes 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Message Queue

Asynchronous Communications Protocol Yes 
Data Error Reduction Yes 
Message Encryption Yes 
On-Premise Installation Yes 
Roles / Permissions Yes 
Storage / Retrieval / Deletion Yes 
System Decoupling Yes 

Mobile App Development

Access Controls / Permissions Yes 
Any App Development Language Yes 
Collaboration Tools Yes 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor No 
Enterprise Mobility (EMM/MAM) No 
FaceID and TouchID No 
For Consumer Apps Yes 
For Enterprise Apps Yes 
Integration Options No 
Mobile App Security No 
Multi-Factor Authentication (MFA) No 
Multiple Apps from Same Base Yes 
No Dependencies No 
No-Code No 
Reporting / Analytics Yes 
Single Sign-On (SSO) Yes 
Source Control No 
Visual Editor No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Alternatives

Alternatives

Novus Reviews

Novus

Novus Partners
Apache Kafka Reviews

Apache Kafka

The Apache Software Foundation