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Description

Aberdeen Strategy & Research, a segment of SWZD, boasts over thirty years of robust experience in delivering independent and reliable market insights that shed light on industry dynamics and guide corporate strategies. Our research methodology, which is grounded in factual evidence, impartiality, and a focus on outcomes, encourages analytical thinking and stimulates actions driven by data. With a continually expanding array of practice areas, our investigations cover critical contemporary markets while probing the strategic elements of business such as Technology, Customer Management, and Business Operations. By gathering insights from thousands of industry leaders across diverse roles and sectors, Aberdeen’s survey-based approach guarantees that our research is firmly rooted in facts rather than subjective views. Our dedicated team of analysts and research experts harnesses their extensive market knowledge and firsthand research data to produce compelling and unbiased content that effectively connects with technology buyers and decision-makers. This commitment to quality and integrity in research ensures that we remain a trusted source for actionable insights in an ever-evolving marketplace.

Description

VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intelligent ABM Yes 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 

Integrations

Intelligent ABM No 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Aberdeen Strategy & Research

Founded

1988

Country

United States

Website

www.aberdeen.com

Vendor Details

Company Name

VOC Research

Country

United States

Website

www.voc-research.com/services

Product Features

B2B Data

B2B Contact Data No 
B2B Intent Data No 
B2B Leads Data No 
B2B Marketing Data No 
Business Ownership Data No 
Company Data No 
Employee Data No 
Firmographic Data No 
Job Posting Data No 
Salary Data No 
Technographic Data No 

Product Features

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