Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aberdeen Strategy & Research, a segment of SWZD, boasts over thirty years of robust experience in delivering independent and reliable market insights that shed light on industry dynamics and guide corporate strategies. Our research methodology, which is grounded in factual evidence, impartiality, and a focus on outcomes, encourages analytical thinking and stimulates actions driven by data. With a continually expanding array of practice areas, our investigations cover critical contemporary markets while probing the strategic elements of business such as Technology, Customer Management, and Business Operations. By gathering insights from thousands of industry leaders across diverse roles and sectors, Aberdeen’s survey-based approach guarantees that our research is firmly rooted in facts rather than subjective views. Our dedicated team of analysts and research experts harnesses their extensive market knowledge and firsthand research data to produce compelling and unbiased content that effectively connects with technology buyers and decision-makers. This commitment to quality and integrity in research ensures that we remain a trusted source for actionable insights in an ever-evolving marketplace.
Description
VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.
API Access
Has API
No
API Access
Has API
No
Integrations
Intelligent ABM
Yes
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Integrations
Intelligent ABM
No
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Aberdeen Strategy & Research
Founded
1988
Country
United States
Website
www.aberdeen.com
Vendor Details
Company Name
VOC Research
Country
United States
Website
www.voc-research.com/services
Product Features
B2B Data
B2B Contact Data
No
B2B Intent Data
No
B2B Leads Data
No
B2B Marketing Data
No
Business Ownership Data
No
Company Data
No
Employee Data
No
Firmographic Data
No
Job Posting Data
No
Salary Data
No
Technographic Data
No