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features
design
support

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Description

Enhancing the digital banking experience for customers through artificial intelligence is made possible by Abe.ai, which offers financial institutions a powerful solution in the form of ready-to-use, white-label Virtual Financial Assistants or a Conversational AI Platform that enables customer engagement in preferred languages and channels. As digital banking continues to evolve, both consumers and financial institutions reap the rewards: consumers benefit from a Virtual Financial Assistant (VFA) that leverages data to promote their financial health, while institutions achieve greater operational efficiency, gather valuable customer insights, and significantly improve user experience. Designed specifically for banks, credit unions, and wealth management firms, Abe.ai’s technology focuses on personalized data models that enhance language comprehension, allowing users to interact in a natural manner akin to speaking with a teller. This innovative approach not only fosters financial wellness but also aligns with the ongoing transformation of the banking sector. Ultimately, the integration of AI in banking signifies a crucial step towards a more connected and responsive financial landscape.

Description

Many of the core banking systems currently in use were developed in the 1970s, resulting in significant challenges when it comes to integrating with new technologies. Newer core vendors have not yet established their credibility in terms of both range and dependability. At the same time, consumers are increasingly looking for products and services that adapt to their evolving demands. Fusion Phoenix stands out as a premier core solution; it is a contemporary system built entirely on Microsoft technology. This is crucial because it ensures that Fusion Phoenix can seamlessly connect with emerging technologies due to its innovative open API architecture. Such flexibility enables financial institutions to quickly leverage new trends and seize opportunities with enhanced efficiency. Designed specifically for community banks and credit unions, Fusion Phoenix caters to those who are planning not only for the present but also for the future. By choosing Fusion Phoenix, these institutions can remain competitive in an ever-changing landscape while fostering growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Banker's Dashboard No 
IQService No 
Kinective Bridge No 
LawTrac No 
Microsoft Azure No 
SkyStem ART No 

Integrations

Banker's Dashboard Yes 
IQService Yes 
Kinective Bridge Yes 
LawTrac Yes 
Microsoft Azure Yes 
SkyStem ART Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Abi.ai

Founded

2016

Country

United States

Website

www.abe.ai/

Vendor Details

Company Name

Finastra

Founded

2017

Country

United Kingdom

Website

www.finastra.com/solutions/fusion-phoenix

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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