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features
design
support

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Write a Review

Description

Enhancing the digital banking experience for customers through artificial intelligence is made possible by Abe.ai, which offers financial institutions a powerful solution in the form of ready-to-use, white-label Virtual Financial Assistants or a Conversational AI Platform that enables customer engagement in preferred languages and channels. As digital banking continues to evolve, both consumers and financial institutions reap the rewards: consumers benefit from a Virtual Financial Assistant (VFA) that leverages data to promote their financial health, while institutions achieve greater operational efficiency, gather valuable customer insights, and significantly improve user experience. Designed specifically for banks, credit unions, and wealth management firms, Abe.ai’s technology focuses on personalized data models that enhance language comprehension, allowing users to interact in a natural manner akin to speaking with a teller. This innovative approach not only fosters financial wellness but also aligns with the ongoing transformation of the banking sector. Ultimately, the integration of AI in banking signifies a crucial step towards a more connected and responsive financial landscape.

Description

Finacle, offered by EdgeVerve Systems, a subsidiary of Infosys, stands out as a premier digital banking solution suite. This innovative platform enables both traditional and new financial institutions to undergo genuine digital transformation, facilitating seamless customer interactions, expansive ecosystem engagement, data-driven connections, and extensive automation. Presently, over 100 nations rely on Finacle to manage the needs of more than a billion customers and oversee approximately 1.3 billion accounts. Its mission is to provide advanced technological solutions that empower banks to discover new opportunities and enhance the financial experiences of their clientele. Furthermore, Finacle aims to enhance banks' engagement with customers, employees, and partners, fostering meaningful growth in the process. The suite also encourages financial institutions to innovate effectively, creating unique value propositions and maintaining a competitive edge. Ultimately, Finacle seeks to improve operational efficiency, enabling banks to cut expenses and pursue sustainability initiatives for a better future. Through its comprehensive offerings, Finacle not only transforms banking operations but also reshapes the entire financial landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apiax No 
Axe Credit Portal No 
Azure Marketplace No 
Banker's Dashboard No 
Clari5 No 
ENCollect No 
NovelVox Agent Accelerator No 

Integrations

Apiax Yes 
Axe Credit Portal Yes 
Azure Marketplace Yes 
Banker's Dashboard Yes 
Clari5 Yes 
ENCollect Yes 
NovelVox Agent Accelerator Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$500000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Abi.ai

Founded

2016

Country

United States

Website

www.abe.ai/

Vendor Details

Company Name

EdgeVerve

Founded

2014

Country

India

Website

www.edgeverve.com/finacle/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union Yes 
Investment Banking Yes 
Multi-Branch Yes 
Online Banking Yes 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management Yes 
Transaction Monitoring Yes 

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