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Description

Next Best Action serves as an established AI recommendation engine utilized by major banks and insurance companies worldwide, continuously evolving through our extensive network of clients, customer data, and financial offerings. It fulfills the demand for crafting tailored customer journeys by providing seamless omnichannel digital interactions. ABAKA facilitates this digital transformation through our cloud-based Enterprise SaaS platform, which features a collection of modular and customizable applications. This solution is engineered to seamlessly integrate with a client's existing internal systems, business protocols, and customer interaction needs, ultimately enhancing their digital customer experiences and driving revenue growth. By delivering sophisticated customer insights and intelligent prompts, it enables financial institutions to anticipate which messages and content will foster positive customer reactions, leading to improved engagement, retention, product conversion rates, and opportunities for upselling. Furthermore, the adaptability of our platform allows businesses to refine their strategies based on real-time data, ensuring they remain competitive in a rapidly evolving marketplace.

Description

Achieve brighter financial prospects with ease by utilizing a top-tier digital lending platform tailored for mortgages and consumer banking. Gain clarity on essential engagement metrics through ready-made reports, allowing for strategic decision-making supported by detailed data, and facilitate the sharing of valuable insights throughout your organization. Enhance both conversion rates and customer satisfaction by providing fluid lending experiences across various channels, including digital, phone, and in-branch interactions. Empower loan officers to dedicate more time to attracting new clients and acting as reliable advisors, while automating tedious processes to reduce approval delays and guarantee timely closings, enabling an increased loan handling capacity. Create smooth customer experiences that foster growth, boost productivity, and strengthen customer relationships. Additionally, utilize an expansive network of technology, data, and service providers to create cohesive customer journeys, tapping into the strengths of our comprehensive ecosystem to maximize efficiency and satisfaction. By doing so, you not only enhance your service offerings but also position your organization for long-term success in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BNM360 No 
Coalfire No 
ConformX No 
Cyber360 No 
Docusign No 
Encapture No 
Finicity No 
Flueid No 
Google Maps No 
Kinective Bridge No 
LodeStar No 
MDE Pro No 
Peach Finance No 
Plaid No 
Privacy360 No 
SOLEX No 
Senso No 
Surefire CRM No 
User.com No 

Integrations

BNM360 Yes 
Coalfire Yes 
ConformX Yes 
Cyber360 Yes 
Docusign Yes 
Encapture Yes 
Finicity Yes 
Flueid Yes 
Google Maps Yes 
Kinective Bridge Yes 
LodeStar Yes 
MDE Pro Yes 
Peach Finance Yes 
Plaid Yes 
Privacy360 Yes 
SOLEX Yes 
Senso Yes 
Surefire CRM Yes 
User.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ABAKA

Founded

2015

Country

United Kingdom

Website

abaka.me/

Vendor Details

Company Name

Blend

Founded

2012

Country

United States

Website

blend.com

Product Features

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Loan Origination

Amortization Schedule No 
Audit Trail Yes 
Closing Documents No 
Compliance Management No 
Customer Database Yes 
Digital Signature No 
Document Management Yes 
Fee Management No 
Loan Processing Yes 
Online Application Yes 

Loan Servicing

Accounting Management No 
Amortization Schedule No 
Application Management No 
Auto Loans Yes 
Automatic Funds Distribution No 
Business Loans No 
Collateral Tracking No 
Collections Management No 
Compliance Management No 
Construction Loans Yes 
Customer Database No 
Fee Management No 
Investor Management No 
Loan Processing No 
Student Loans No 

Mortgage and Loans

Amortization Schedule No 
Client Database Yes 
Closing Documents No 
Commercial Mortgages Yes 
Contact Management Yes 
Credit Reporting No 
Customer Statements No 
Document Management Yes 
Electronic Applications Yes 
Government Loans No 
Loan Origination Yes 
Loan Servicing No 
Pipeline Management Yes 
Pre-Qualification Yes 
Refinance Management No 
Residential Mortgages Yes 

Alternatives

Alternatives

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