Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abacus delivers a solution for financial institutions that is thorough and user-friendly. Their offering is a cost-efficient, contemporary, completely integrated, and scalable platform designed to address not only the existing operational needs but also the evolving challenges posed by technological advancements, market changes, and diverse product offerings. Furthermore, Abacus ensures that its solution remains adaptable to future developments, allowing institutions to stay competitive in a rapidly changing landscape.
Description
AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Hubster
Yes
Jira Service Management
Yes
Primo
Yes
QuickBooks Online
Yes
Restoke
Yes
Integrations
Hubster
No
Jira Service Management
No
Primo
No
QuickBooks Online
No
Restoke
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Fern Software
Founded
1979
Country
United Kingdom
Website
www.fernsoftware.com
Vendor Details
Company Name
AbacusGroup
Country
United States
Website
abacusgroup.com/products/
Product Features
Banking
ATM Management
Yes
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
Yes
Investment Banking
No
Multi-Branch
Yes
Online Banking
Yes
Private Banking
Yes
Retail Banking
Yes
Risk Management
Yes
Securities Management
No
Transaction Monitoring
Yes
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No