Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.
Description
Thorough planning is essential for achieving flawless events, and with protel MICE, hotels can efficiently manage every facet of the process. From the very first inquiry made by the customer to the booking phase, every detail is carefully handled on the event day, culminating in the final payment being processed by the hotel. Users can effortlessly upload rooming lists directly from any Microsoft Excel file, regardless of the format, or they can allocate rooms based on individual phone inquiries. This system is particularly advantageous for pre-arranged room blocks that travel organizers, wholesalers, tour operators, hotel consolidators, travel agents, and OTAs have acquired. It allows for the scheduling of both single and divisible meeting spaces, as well as the arrangement of individual tables and seating. Events can be created and modified while reserving function rooms concurrently, providing flexibility and efficiency. Additionally, the sales probability feature offers more accurate forecasts regarding potential revenue or room availability. With diverse viewing options and comprehensive filtering capabilities, users can conduct thorough analyses of information to enhance decision-making processes. This level of detail ensures that every event is executed to perfection, leaving no stone unturned.
API Access
Has API
No
API Access
Has API
No
Integrations
Beonprice
No
Duetto
No
FLYR
No
For-Sight CRM
No
GuestJoy
No
HQ revenue
No
HotelPartner Yield Management
No
Hotellistat
No
Microsoft Outlook
Yes
MyForecast
No
Integrations
Beonprice
Yes
Duetto
Yes
FLYR
Yes
For-Sight CRM
Yes
GuestJoy
Yes
HQ revenue
Yes
HotelPartner Yield Management
Yes
Hotellistat
Yes
Microsoft Outlook
No
MyForecast
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Abacus
Country
Switzerland
Website
www.abacus.ch/en/products/administration-sales/crm/overview
Vendor Details
Company Name
Xn protel Systems
Founded
2002
Country
Australia
Website
xnprotel.net/solutions/protel-air/protel-mice/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No