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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.

Description

Thorough planning is essential for achieving flawless events, and with protel MICE, hotels can efficiently manage every facet of the process. From the very first inquiry made by the customer to the booking phase, every detail is carefully handled on the event day, culminating in the final payment being processed by the hotel. Users can effortlessly upload rooming lists directly from any Microsoft Excel file, regardless of the format, or they can allocate rooms based on individual phone inquiries. This system is particularly advantageous for pre-arranged room blocks that travel organizers, wholesalers, tour operators, hotel consolidators, travel agents, and OTAs have acquired. It allows for the scheduling of both single and divisible meeting spaces, as well as the arrangement of individual tables and seating. Events can be created and modified while reserving function rooms concurrently, providing flexibility and efficiency. Additionally, the sales probability feature offers more accurate forecasts regarding potential revenue or room availability. With diverse viewing options and comprehensive filtering capabilities, users can conduct thorough analyses of information to enhance decision-making processes. This level of detail ensures that every event is executed to perfection, leaving no stone unturned.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beonprice No 
Duetto No 
FLYR No 
For-Sight CRM No 
GuestJoy No 
HQ revenue No 
HotelPartner Yield Management No 
Hotellistat No 
Microsoft Outlook Yes 
MyForecast No 
Outperform RMS No 
PayNuts Yes 
RateBoard No 
Revenue Control Data No 
Revinate No 
Smart Hotel Software No 
TrustYou No 
dailypoint No 

Integrations

Beonprice Yes 
Duetto Yes 
FLYR Yes 
For-Sight CRM Yes 
GuestJoy Yes 
HQ revenue Yes 
HotelPartner Yield Management Yes 
Hotellistat Yes 
Microsoft Outlook No 
MyForecast Yes 
Outperform RMS Yes 
PayNuts No 
RateBoard Yes 
Revenue Control Data Yes 
Revinate Yes 
Smart Hotel Software Yes 
TrustYou Yes 
dailypoint Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/administration-sales/crm/overview

Vendor Details

Company Name

Xn protel Systems

Founded

2002

Country

Australia

Website

xnprotel.net/solutions/protel-air/protel-mice/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

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