Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.

Description

The evolution of digitalization alongside the increasing complexity of products is reshaping the demands for communication both within organizations and with customers. Gaining immediate access to tailored information for specific contexts and audiences has become essential for maintaining a competitive edge. Ensure that your product information is easily discoverable in a centralized hub. With the help of dynamic full-text search capabilities, users can locate the information they need swiftly without needing to understand the underlying product data architecture. Sherlock intelligently connects and refines information from various departments and systems within the company, transforming it into actionable insights. Each department has the autonomy to determine which data is shared on the central platform, allowing for a tailored approach. By designing your digital business processes around this interconnected information, you can progressively broaden the applications of Sherlock's capabilities. Additionally, you have the flexibility to adjust Sherlock's services according to your specific needs and those of your users. Embrace this opportunity today to adapt quickly to emerging challenges and cultivate a more responsive business environment in the future.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CAQ.Net Yes 
Google Maps Yes 
HubSpot Customer Platform No 
Microsoft Outlook Yes 
PayNuts Yes 

Integrations

CAQ.Net No 
Google Maps No 
HubSpot Customer Platform Yes 
Microsoft Outlook No 
PayNuts No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$495.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/administration-sales/crm/overview

Vendor Details

Company Name

Fischer Information Technology

Country

Germany

Website

www.fischer-information.com/en/products-and-services/sherlock.html

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Data Warehouse

Ad hoc Query No 
Analytics No 
Data Integration No 
Data Migration No 
Data Quality Control No 
ETL - Extract / Transfer / Load No 
In-Memory Processing No 
Match & Merge No 

Alternatives

Abacus Private Cloud Reviews

Abacus Private Cloud

Abacus Data Systems

Alternatives

AbacusCloud Reviews

AbacusCloud

AbacusGroup
Sherlock Reviews

Sherlock

ethx.co