Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.
Description
The evolution of digitalization alongside the increasing complexity of products is reshaping the demands for communication both within organizations and with customers. Gaining immediate access to tailored information for specific contexts and audiences has become essential for maintaining a competitive edge. Ensure that your product information is easily discoverable in a centralized hub. With the help of dynamic full-text search capabilities, users can locate the information they need swiftly without needing to understand the underlying product data architecture. Sherlock intelligently connects and refines information from various departments and systems within the company, transforming it into actionable insights. Each department has the autonomy to determine which data is shared on the central platform, allowing for a tailored approach. By designing your digital business processes around this interconnected information, you can progressively broaden the applications of Sherlock's capabilities. Additionally, you have the flexibility to adjust Sherlock's services according to your specific needs and those of your users. Embrace this opportunity today to adapt quickly to emerging challenges and cultivate a more responsive business environment in the future.
API Access
Has API
No
API Access
Has API
No
Integrations
CAQ.Net
Yes
Google Maps
Yes
HubSpot Customer Platform
No
Microsoft Outlook
Yes
PayNuts
Yes
Integrations
CAQ.Net
No
Google Maps
No
HubSpot Customer Platform
Yes
Microsoft Outlook
No
PayNuts
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$495.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Abacus
Country
Switzerland
Website
www.abacus.ch/en/products/administration-sales/crm/overview
Vendor Details
Company Name
Fischer Information Technology
Country
Germany
Website
www.fischer-information.com/en/products-and-services/sherlock.html
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No
Data Warehouse
Ad hoc Query
No
Analytics
No
Data Integration
No
Data Migration
No
Data Quality Control
No
ETL - Extract / Transfer / Load
No
In-Memory Processing
No
Match & Merge
No