Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.
Description
Our XML integrations and B2B-B2C interfaces enable you to stay competitive in the online tourism sector. Solutions such as Sejour, Tourvisio, Paximum, SanFlight, Hotel2Sejour, Abacus, N'analytics, and various mobile applications, along with specialized modules for contracts, reservations, operations, and accounting, are designed to cater to the diverse requirements of the tourism industry. The Tour mobile application, accessible on both iOS and Android devices, provides significant advantages for tour guides working in the field. With this app, guides can easily book excursions directly from their smartphones or tablets and print vouchers using mobile printers for their customers. Furthermore, the online excursion bookings are seamlessly integrated into the Sejour database through a mobile web service. This integration allows back office users of Sejour to automate their management tasks effectively, streamline operations, and ensure accurate accounting. Overall, these tools are designed to enhance efficiency and improve service delivery in the tourism business landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
CAQ.Net
Yes
Google Maps
Yes
Microsoft Outlook
Yes
PayNuts
Yes
Integrations
CAQ.Net
No
Google Maps
No
Microsoft Outlook
No
PayNuts
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Abacus
Country
Switzerland
Website
www.abacus.ch/en/products/administration-sales/crm/overview
Vendor Details
Company Name
SAN Tourism Software Group
Founded
1992
Country
Turkey
Website
www.santsg.com/en/products/sejour
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Travel Agency
Central Reservation System
Yes
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
No
Single / Group Reservations
Yes