Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.
Description
We assist in overseeing the members of your customer loyalty program. Our robust integration with your IT infrastructure enables you to access a detailed history of receipts, perform bonus calculations, and categorize interests efficiently. With the ability to track all transactions within the system, you can enhance customer service significantly. Additionally, by utilizing targeted customer communication, you can boost your return on investment. Our loyalty programs are designed to help you identify and focus on your most valuable customers. With extensive experience in crafting customized loyalty initiatives, we aim to foster satisfaction and retention among your clientele, ultimately driving sales growth. We offer the flexibility to deliver communication through both digital platforms and traditional mail. Establishing loyalty not only cultivates long-lasting customer relationships but also turns satisfied customers into enthusiastic advocates for your brand, further amplifying your reach.
API Access
Has API
No
API Access
Has API
No
Integrations
CAQ.Net
Yes
Google Maps
Yes
Microsoft Outlook
Yes
PayNuts
Yes
Playable
No
Integrations
CAQ.Net
No
Google Maps
No
Microsoft Outlook
No
PayNuts
No
Playable
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Abacus
Country
Switzerland
Website
www.abacus.ch/en/products/administration-sales/crm/overview
Vendor Details
Company Name
InterMail
Founded
1898
Country
Denmark
Website
intermail.com/kundeloyalitet/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes