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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.

Description

We assist in overseeing the members of your customer loyalty program. Our robust integration with your IT infrastructure enables you to access a detailed history of receipts, perform bonus calculations, and categorize interests efficiently. With the ability to track all transactions within the system, you can enhance customer service significantly. Additionally, by utilizing targeted customer communication, you can boost your return on investment. Our loyalty programs are designed to help you identify and focus on your most valuable customers. With extensive experience in crafting customized loyalty initiatives, we aim to foster satisfaction and retention among your clientele, ultimately driving sales growth. We offer the flexibility to deliver communication through both digital platforms and traditional mail. Establishing loyalty not only cultivates long-lasting customer relationships but also turns satisfied customers into enthusiastic advocates for your brand, further amplifying your reach.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CAQ.Net Yes 
Google Maps Yes 
Microsoft Outlook Yes 
PayNuts Yes 
Playable No 

Integrations

CAQ.Net No 
Google Maps No 
Microsoft Outlook No 
PayNuts No 
Playable Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/administration-sales/crm/overview

Vendor Details

Company Name

InterMail

Founded

1898

Country

Denmark

Website

intermail.com/kundeloyalitet/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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