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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.

Description

Gathering accurate patient information can be quite challenging when filing a claim to an insurer, especially if you aim for a successful outcome on the first attempt. Our service allows clients to securely request and obtain summary data related to Workers' Compensation Appeals Board (WCAB) cases through electronic transmissions. We maintain a secure user interface that efficiently synchronizes data between the WCAB and end users using a relational database structure. This service is utilized by a variety of stakeholders, including insurers, employers, defense and applicants' attorneys, medical providers, interpreters, and other ancillary service professionals, as well as those outside the realm of Workers' Compensation insurance. With our customized portal, users can easily access essential information such as patient demographics, details about injuries, and parties involved in cases. Inquiries can be made using either the Social Security Number or the WCAB Case Number, simplifying the process of obtaining necessary information. This streamlined access not only enhances efficiency but also minimizes delays in the claims process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CAQ.Net Yes 
Google Maps Yes 
Microsoft Outlook Yes 
PayNuts Yes 

Integrations

CAQ.Net No 
Google Maps No 
Microsoft Outlook No 
PayNuts No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/administration-sales/crm/overview

Vendor Details

Company Name

EdexCloud

Country

United States

Website

www.edexcloud.com/edex.html

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Electronic Data Capture

Audit Trail No 
CRF Tracking No 
Data Entry No 
Data Verification No 
Distributed Capture No 
Document Imaging No 
Document Indexing No 
Forms Management No 
Remote Capture No 
Study Management No 

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

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