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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For more than 36 years, Abacus 21 has been at the forefront of creating and executing systems tailored for the Hospitality Sector, particularly for Clubs, Resorts, Homeowner Associations, and Recreational Vehicle Parks. Discover the versatility of Abacus 21’s POS Handhelds, which come in an array of styles to suit various needs. Their extensive suite of tools is designed to enhance your Food and Beverage Operations, allowing for professional oversight of your On-Premise outlets. Abacus 21 provides both handheld and kiosk-style Point-of-Sale Management Tools adaptable to operations of any scale. Their software solutions are comprehensive, integrated, and flexible, ensuring they meet the unique demands of the Hospitality Industry effectively and efficiently. This commitment to innovation and customer satisfaction distinguishes Abacus 21 as a leader in hospitality technology.

Description

AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shift4 Yes 

Integrations

Shift4 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Abacus 21

Founded

1981

Country

United States

Website

www.abacus21.com

Vendor Details

Company Name

AbacusGroup

Country

United States

Website

abacusgroup.com/products/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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