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Description
Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.
Description
A hotel with 80 rooms can anticipate a 30% boost in monthly revenue by implementing a mobile ordering system that enables guests to place orders from their rooms, the pool, or any area within the establishment. With this convenient service, the issue of long wait times that often leads to negative reviews will be eliminated thanks to Tiniva. Additionally, the hotel could reduce housekeeping costs by as much as 20% per month by giving guests the choice of less frequent room cleaning. However, it is important to recognize that hotels are primarily hospitality businesses and may not have the expertise to develop technology that enhances guest engagement. This is precisely where we come in; our goal is to equip hotels with top-tier upselling tools that not only enrich the guest experience but also drive revenue growth through personalized upselling strategies. By focusing on improving service efficiency and guest satisfaction, we can significantly enhance the overall hotel experience.
API Access
Has API
No
API Access
Has API
No
Integrations
3S POS
No
ASI PMS
Yes
Agoda
No
Apple Pay
No
Cashfree Payments
No
CaterSOFT Occasion
No
Google Pay
No
Stripe
No
Toast
No
WhatsApp
No
Integrations
3S POS
Yes
ASI PMS
No
Agoda
Yes
Apple Pay
Yes
Cashfree Payments
Yes
CaterSOFT Occasion
Yes
Google Pay
Yes
Stripe
Yes
Toast
Yes
WhatsApp
Yes
Pricing Details
$9.99 per room per month
Things Included in this offer
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
aavgo
Founded
2015
Country
United States
Website
aavgo.com
Vendor Details
Company Name
Tiniva
Founded
2021
Country
India
Website
tiniva.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No