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Description
Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.
Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
No
Pricing Details
$9.99 per room per month
Things Included in this offer
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
aavgo
Founded
2015
Country
United States
Website
aavgo.com
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No