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support

Description

AWS X-Ray is a powerful tool that assists developers in analyzing and debugging distributed applications in production, particularly those constructed with a microservices architecture. This service enables you to gain insights into the performance of your applications and the services they rely on, helping to pinpoint the root causes of performance-related issues and errors. X-Ray offers a comprehensive view of requests as they move through your application, along with a visual representation of the various components involved. It is applicable for analyzing applications at different stages, whether in development or production, and it can handle everything from straightforward three-tier systems to intricate microservices architectures with thousands of interconnected services. By leveraging X-Ray, teams can enhance their understanding of application behavior, ultimately leading to more efficient troubleshooting and optimization processes.

Description

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS App Mesh
AWS Hybrid Cloud
AWS Lambda
Amazon EC2
Amazon Elastic Container Service (Amazon ECS)
Amazon Managed Grafana
Basecamp
Bitbucket
Cloud Assessor
Freshdesk
GitHub
Jira Work Management
KrakenD
New Relic
Redbooth
Slack
Stackreaction
Tracetest
Trello
Zendesk

Integrations

AWS App Mesh
AWS Hybrid Cloud
AWS Lambda
Amazon EC2
Amazon Elastic Container Service (Amazon ECS)
Amazon Managed Grafana
Basecamp
Bitbucket
Cloud Assessor
Freshdesk
GitHub
Jira Work Management
KrakenD
New Relic
Redbooth
Slack
Stackreaction
Tracetest
Trello
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/xray/

Vendor Details

Company Name

Beenario

Founded

2014

Country

Germany

Website

bugfender.com

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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