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features
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support

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Description

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Description

Enhance the patient registration experience by utilizing Savance's electronic self check-in solution, which is both real-time and HIPAA-compliant, leading to faster registration, reduced wait times, and higher patient satisfaction. By gathering data on patient flow, healthcare facilities can pinpoint and resolve bottlenecks, thereby improving overall operational efficiency and effectiveness. Furthermore, the use of HIPAA-compliant waiting room display boards fosters better communication and visibility, ensuring patient confidentiality is maintained. This approach not only minimizes wait times but also streamlines interdepartmental communication by allowing healthcare teams to effortlessly monitor the status of each member. The implementation of optional RTLS technology can further optimize these processes, leading to an even more seamless experience for both patients and staff. Ultimately, these advancements can transform the healthcare environment into one that prioritizes patient care and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation Yes 
AWS Identity and Access Management (IAM) Yes 
AWS Lambda Yes 
AWS Secrets Manager Yes 
Amazon API Gateway Yes 
Amazon CloudFront Yes 
Amazon CloudWatch Yes 
Amazon DynamoDB Yes 
Amazon ElastiCache Yes 
Amazon EventBridge Yes 
Amazon S3 Yes 
Amazon Simple Notification Service (SNS) Yes 
Amazon Simple Queue Service (SQS) Yes 
Amazon Virtual Private Cloud Yes 
Amazon Web Services (AWS) Yes 
Brivo No 

Integrations

AWS CloudFormation No 
AWS Identity and Access Management (IAM) No 
AWS Lambda No 
AWS Secrets Manager No 
Amazon API Gateway No 
Amazon CloudFront No 
Amazon CloudWatch No 
Amazon DynamoDB No 
Amazon ElastiCache No 
Amazon EventBridge No 
Amazon S3 No 
Amazon Simple Notification Service (SNS) No 
Amazon Simple Queue Service (SQS) No 
Amazon Virtual Private Cloud No 
Amazon Web Services (AWS) No 
Brivo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amazon

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Vendor Details

Company Name

Savance Health

Founded

1998

Country

United States

Website

www.savancehealth.com

Product Features

Product Features

Patient Management

Admissions Management Yes 
Bed Management Yes 
Discharge Management Yes 
Historical Reporting Yes 
Patient Flow Management Yes 
Patient Location Tracking Yes 
Patient Monitoring Yes 
Real Time Reporting Yes 
Waiting Time Tracking Yes 

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