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Average Ratings 7 Ratings

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ease
features
design
support

Description

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon CloudFront
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Secrets Manager
Akamai
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Android
Apache Cordova
AspDotNetStorefront
Cloudflare Workers
Lua
PHP
Python
Ruby on Rails

Integrations

Amazon CloudFront
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Secrets Manager
Akamai
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Android
Apache Cordova
AspDotNetStorefront
Cloudflare Workers
Lua
PHP
Python
Ruby on Rails

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

Alternatives

Alternatives

Queue-it Reviews

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Queue-it ApS