Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.
Description
Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWS CloudFormation
Yes
AWS Identity and Access Management (IAM)
Yes
AWS Lambda
Yes
AWS Secrets Manager
Yes
Amazon API Gateway
Yes
Amazon CloudFront
Yes
Amazon CloudWatch
Yes
Amazon DynamoDB
Yes
Amazon ElastiCache
Yes
Amazon EventBridge
Yes
Integrations
AWS CloudFormation
No
AWS Identity and Access Management (IAM)
No
AWS Lambda
No
AWS Secrets Manager
No
Amazon API Gateway
No
Amazon CloudFront
No
Amazon CloudWatch
No
Amazon DynamoDB
No
Amazon ElastiCache
No
Amazon EventBridge
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€60 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amazon
Country
United States
Website
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
Vendor Details
Company Name
Flowby
Founded
2021
Country
Sweden
Website
flowby.io
Product Features
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No