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features
design
support

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Description

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Description

Enjoy commission-free online bookings while implementing sales tactics designed to boost your direct reservation numbers. Enhance your income through a straightforward and user-friendly online booking platform that works seamlessly on both computers and mobile devices. This system is designed to automatically promote your most popular room types and facilitate the rebooking of rooms that have been canceled. To broaden your appeal to international guests, the platform supports multiple languages and currencies. By including a direct reservation link in your quotes, you can significantly improve your conversion rates. Additionally, allow your guests the convenience of online check-in, which minimizes their wait time upon arrival. You have the flexibility to manage rates, availability, minimum stay requirements, cancellation policies, and deposit terms, making it easy to adjust your sales dates. By utilizing exclusive offers, you can sell rooms without revealing rates to online travel agencies and competitors, fostering a more direct connection with your clientele and ultimately disintermediating the reservation process. This approach not only helps in building stronger relationships with your guests but also enhances overall satisfaction and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation Yes 
AWS Identity and Access Management (IAM) Yes 
AWS Lambda Yes 
AWS Secrets Manager Yes 
Amazon API Gateway Yes 
Amazon CloudFront Yes 
Amazon CloudWatch Yes 
Amazon DynamoDB Yes 
Amazon ElastiCache Yes 
Amazon EventBridge Yes 
Amazon S3 Yes 
Amazon Simple Notification Service (SNS) Yes 
Amazon Simple Queue Service (SQS) Yes 
Amazon Virtual Private Cloud Yes 
Amazon Web Services (AWS) Yes 
Flexkeeping No 
MyForecast No 
RateBoard No 
Runnr.ai No 

Integrations

AWS CloudFormation No 
AWS Identity and Access Management (IAM) No 
AWS Lambda No 
AWS Secrets Manager No 
Amazon API Gateway No 
Amazon CloudFront No 
Amazon CloudWatch No 
Amazon DynamoDB No 
Amazon ElastiCache No 
Amazon EventBridge No 
Amazon S3 No 
Amazon Simple Notification Service (SNS) No 
Amazon Simple Queue Service (SQS) No 
Amazon Virtual Private Cloud No 
Amazon Web Services (AWS) No 
Flexkeeping Yes 
MyForecast Yes 
RateBoard Yes 
Runnr.ai Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Vendor Details

Company Name

Ericsoft

Founded

1995

Country

Italy

Website

www.ericsoft.com/en/booking-engine-hotel

Product Features

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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