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Description

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Description

Doctible is a leading patient engagement platform favored by healthcare providers. It excels in attracting and retaining patients with features like online reputation management, website management, 2-way texting, reminders, traffic alerts, smart scheduling, digital forms, patient recall, campaigns, and a virtual waiting room. Doctors and staff appreciate the automated workflows for collecting online reviews and the user-friendly tools for easy appointment booking and timely arrivals.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation Yes 
AWS Identity and Access Management (IAM) Yes 
AWS Lambda Yes 
AWS Secrets Manager Yes 
Amazon API Gateway Yes 
Amazon CloudFront Yes 
Amazon CloudWatch Yes 
Amazon DynamoDB Yes 
Amazon ElastiCache Yes 
Amazon EventBridge Yes 
Amazon S3 Yes 
Amazon Simple Notification Service (SNS) Yes 
Amazon Simple Queue Service (SQS) Yes 
Amazon Virtual Private Cloud Yes 
Amazon Web Services (AWS) Yes 
ChiroTouch No 
OrthoTrac No 
PracticeWorks No 
Sensei Cloud No 
WinOMS No 

Integrations

AWS CloudFormation No 
AWS Identity and Access Management (IAM) No 
AWS Lambda No 
AWS Secrets Manager No 
Amazon API Gateway No 
Amazon CloudFront No 
Amazon CloudWatch No 
Amazon DynamoDB No 
Amazon ElastiCache No 
Amazon EventBridge No 
Amazon S3 No 
Amazon Simple Notification Service (SNS) No 
Amazon Simple Queue Service (SQS) No 
Amazon Virtual Private Cloud No 
Amazon Web Services (AWS) No 
ChiroTouch Yes 
OrthoTrac Yes 
PracticeWorks Yes 
Sensei Cloud Yes 
WinOMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199
Choose between our Gold, Gold Plus, and Platinum packages on an annual plan or monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Vendor Details

Company Name

Doctible

Founded

2013

Country

United States

Website

www.doctible.com

Product Features

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Queue-it Reviews

Queue-it

Queue-it ApS

Alternatives

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