Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dependable, secure, and adaptable transport solutions for live video are essential. File-based video assets can be prepared for on-demand broadcasting and multiscreen distribution. Inputs can be seamlessly transformed into live outputs for both broadcasting and multiscreen video delivery. Live and on-demand video content can be originated and packaged efficiently. Video assets can be stored and utilized for various media workflows, whether live or on-demand. With server-side ad insertion, personalized and monetized multiscreen video content can be created. By managing video networks, both live and on-demand content can be delivered effectively. A live video source can be connected to AWS Elemental MediaLive for enhanced functionality. The cloud offers purpose-built capabilities designed to assist customers in transforming content production, media supply chains, broadcasting, direct-to-consumer models, streaming, and analytics. Customers are successfully reinventing the media and entertainment landscape through innovative solutions provided by AWS, paving the way for a new era of digital experiences. This transformation is marked by an increasing demand for tailored content delivery to meet diverse audience needs.
Description
Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS App Mesh
Yes
AWS Elemental MediaConvert
Yes
AWS Elemental MediaLive
Yes
AWS Marketplace
Yes
Adobe Advertising Cloud
Yes
Amazon Elastic Transcoder
Yes
Amazon Web Services (AWS)
Yes
Amdocs Customer Experience Suite
Yes
BuyDRM
Yes
Dolby.io
Yes
Integrations
AWS App Mesh
No
AWS Elemental MediaConvert
No
AWS Elemental MediaLive
No
AWS Marketplace
No
Adobe Advertising Cloud
No
Amazon Elastic Transcoder
No
Amazon Web Services (AWS)
No
Amdocs Customer Experience Suite
No
BuyDRM
No
Dolby.io
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
www.elemental.com
Vendor Details
Company Name
Arise
Founded
1994
Country
United States
Website
www.arise.com
Product Features
Live Streaming
Access Control
No
Audience Analytics
No
Audience Engagement
No
Browser-based
No
Customizable Branding
No
Encoding
No
Event Scheduling
No
Live Streaming Production
No
Moderation
No
Monetization Tools
No
Multi-Screen / Split-Screen
No
Multiple Camera Feeds
No
Multistreaming
No
Session Recording
No
Social Media Integration
No
Streaming Platform Integration
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No