Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 11 Ratings

Total
ease
features
design
support

Description

AWS Chatbot is an engaging tool that simplifies the monitoring and interaction with your AWS resources through Slack channels and Amazon Chime chat rooms. This service allows users to receive notifications, execute commands for diagnostic insights, trigger AWS Lambda functions, and open support cases with AWS. By facilitating the integration between AWS services and your communication platforms, AWS Chatbot enables a quick initiation of ChatOps. In just a few steps, you can begin to receive alerts and send commands directly within your preferred channels, eliminating the need for your team to change contexts while collaborating. This functionality enhances your team's ability to stay informed, work together effectively, and react more swiftly to operational incidents, security concerns, CI/CD processes, budget matters, and various alerts related to applications hosted in your AWS environments. Overall, AWS Chatbot significantly streamlines communication and operational efficiency within your organization.

Description

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
AWS Budgets Yes 
AWS Lambda Yes 
AWS Secrets Manager Yes 
Amazon Chime Yes 
Amazon Fresh Yes 
Amazon Q Yes 
Amazon Q Business Yes 
B2Sell Yes 
Beats Yes 
Facebook No 
RealTime Clinic Yes 
Skype No 
Telegram No 
WeChat No 
WhatsApp No 
X (Twitter) No 

Integrations

Slack Yes 
AWS Budgets No 
AWS Lambda No 
AWS Secrets Manager No 
Amazon Chime No 
Amazon Fresh No 
Amazon Q No 
Amazon Q Business No 
B2Sell No 
Beats No 
Facebook Yes 
RealTime Clinic No 
Skype Yes 
Telegram Yes 
WeChat Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/chatbot/

Vendor Details

Company Name

Engati Technologies

Founded

2017

Country

India

Website

www.engati.com/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives

Botsonic Reviews

Botsonic

Writesonic
Ochatbot Reviews

Ochatbot

Ometrics