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ease
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support

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Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

The Web Button from Virtualphone.com enables you to connect with customers through their preferred communication methods, whether it be chat or voice. This customizable feature ensures that your clients can easily reach the appropriate representatives. By simply clicking on a Web Button link embedded in your website, online ads, email signatures, or digital documents, customers can initiate contact at their convenience. Empower your employees to handle all business communications seamlessly via their computers or smartphones, making it easier for remote, mobile, and home-based workers to make and receive calls from anywhere with internet connectivity. Every call made with the Softphone app reflects your business's Caller ID, maintaining a professional appearance. Begin your calling journey today by downloading the VirtualPhone.com app for both desktop and mobile platforms. Additionally, all phone numbers provided come equipped with sophisticated call management features, including toll-free and local numbers available in over 120 countries, allowing you to establish your own international toll-free number for better outreach. With this tool, you can enhance your customer engagement and streamline communication across your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Odoo
Salesforce
SuiteMaster
Zendesk
Zoho CRM

Integrations

Microsoft Dynamics 365
Odoo
Salesforce
SuiteMaster
Zendesk
Zoho CRM

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

VirtualPhone.com

Country

United States

Website

virtualphone.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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