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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ATech Cloud is tailored for crucial web applications where any downtime or security issue could have serious consequences for your revenue, reputation, and operational continuity. If your web systems are essential to your business's functioning, then you understand the importance of choosing a reliable vendor for hosting and managing them. ATech Cloud is engineered with a focus on scalability, security, and dependability, boasting an impressive history of performance. Our infrastructure has successfully supported systems that process over a million transactions every second, alongside vital medical alert services, demonstrating 100% compliance with all service level agreements from our inception. Designed for speed, ATech's high-performance platform thrives in high-traffic situations, efficiently accommodating websites and software applications with millions of concurrent users, ensuring seamless operations even under pressure. In an ever-evolving digital landscape, ATech Cloud stands out as a trusted partner for businesses requiring robust and resilient web solutions.

Description

Carbyne offers a highly secure and engaging cloud-based communications platform designed specifically for crucial contact centers. Every individual plays a vital role in this ecosystem, as we transform essential call centers into a dynamic hub for information sharing. Our cloud-based technology allows for rapid solutions and swift implementation, featuring an interface that prioritizes the needs of call managers. With unmatched ease of use and collaborative data capabilities, we strive to ensure that every interaction leaves a positive impression. Contact centers depend on real-time, evolving information, and we support emergency responders and businesses by offering a cohesive platform for dynamic data sharing and teamwork. By harnessing the capabilities of a single platform, we empower contact centers to gather and disseminate accurate information precisely when it's needed. Our suite of applications provides all necessary tools within one cohesive system. Discover why Carbyne maintains a remarkable 100% customer retention rate. Streamline the integration of audio, video, instant messaging, third-party applications, IoT devices, and beyond, ensuring efficiency and effectiveness in every communication. This innovative approach not only enhances collaboration but also significantly improves overall service quality in contact centers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
CentralSquare Records No 
Cisco CX Cloud No 
GeoComm No 
Google No 
HindSight No 
Mark43 No 
Microsoft 365 No 
NEC UNIVERGE No 
OnGuard No 
RapidSOS No 
Vonage Business No 

Integrations

Amazon Web Services (AWS) Yes 
CentralSquare Records Yes 
Cisco CX Cloud Yes 
GeoComm Yes 
Google Yes 
HindSight Yes 
Mark43 Yes 
Microsoft 365 Yes 
NEC UNIVERGE Yes 
OnGuard Yes 
RapidSOS Yes 
Vonage Business Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ATech

Founded

2000

Country

Australia

Website

www.atech.host/cloud-hosting

Vendor Details

Company Name

Carbyne

Country

United States

Website

carbyne.com/en/home/

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

TASKE Contact Reviews

TASKE Contact

TASKE Technology
ICTContact Reviews

ICTContact

ICTInnovations