Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easily send notifications to groups containing up to 20,000 recipients, while attaching files, images, and videos that are each up to 5MB in size, alongside voice memos lasting up to 5 minutes. With assurance that your messages are acknowledged through confirmations indicating whether they were sent, delivered, and read, you can have peace of mind. Our dedicated technical support team is available 24/7, ensuring you receive assistance whenever you require it. You can enhance one or a few employee accounts or even manage up to 8,000 accounts using our flexible individual or bulk pricing plans. Our messaging platform is fully compatible with leading U.S. carriers and can be utilized on any device that supports text messaging. AT&T Business Messaging seamlessly integrates with most text-receiving devices and accommodates a variety of messaging protocols, including SNPP, WCTP, SMTP, and TAP. Stay connected while on the move by sending and receiving messages from virtually any mobile device, ensuring that your business communications remain distinct from personal messages. This service not only streamlines your communication but also enhances collaboration among teams, making it an essential tool for any growing business.
Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
No
Ecwid
No
Facebook
No
Joomla!
No
Magento
No
Shopify
No
Squarespace
No
Weebly
No
WooCommerce
No
WordPress
No
Integrations
BigCommerce
Yes
Ecwid
Yes
Facebook
Yes
Joomla!
Yes
Magento
Yes
Shopify
Yes
Squarespace
Yes
Weebly
Yes
WooCommerce
Yes
WordPress
Yes
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AT&T
Founded
1884
Country
United States
Website
www.business.att.com/products/business-messaging.html
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Product Features
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No