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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily send notifications to groups containing up to 20,000 recipients, while attaching files, images, and videos that are each up to 5MB in size, alongside voice memos lasting up to 5 minutes. With assurance that your messages are acknowledged through confirmations indicating whether they were sent, delivered, and read, you can have peace of mind. Our dedicated technical support team is available 24/7, ensuring you receive assistance whenever you require it. You can enhance one or a few employee accounts or even manage up to 8,000 accounts using our flexible individual or bulk pricing plans. Our messaging platform is fully compatible with leading U.S. carriers and can be utilized on any device that supports text messaging. AT&T Business Messaging seamlessly integrates with most text-receiving devices and accommodates a variety of messaging protocols, including SNPP, WCTP, SMTP, and TAP. Stay connected while on the move by sending and receiving messages from virtually any mobile device, ensuring that your business communications remain distinct from personal messages. This service not only streamlines your communication but also enhances collaboration among teams, making it an essential tool for any growing business.

Description

Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Ecwid No 
Facebook No 
Joomla! No 
Magento No 
Shopify No 
Squarespace No 
Weebly No 
WooCommerce No 
WordPress No 
X (Twitter) No 
Zendesk No 

Integrations

BigCommerce Yes 
Ecwid Yes 
Facebook Yes 
Joomla! Yes 
Magento Yes 
Shopify Yes 
Squarespace Yes 
Weebly Yes 
WooCommerce Yes 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

$3 per month
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AT&T

Founded

1884

Country

United States

Website

www.business.att.com/products/business-messaging.html

Vendor Details

Company Name

OwnerListens

Founded

2011

Country

United States

Website

ownerlistens.com/message_mate/

Product Features

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

2way Reviews

2way

2way Message
AndroSMS Reviews

AndroSMS

Dunes Factory