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Description

ATEL Softswitch merges exceptional efficiency and durability with user-friendly interfaces that are easy to navigate. Our calling card module is specifically designed around aTel Softswitch, effectively handling complex charges in accordance with the preferences and insights of our clients. This solution perfectly addresses the requirements of any VoIP provider, regardless of its scale. Additionally, the aTel VoIP Billing system operates as a multi-vendor carrier-class charging platform. It seamlessly integrates with VoIP solutions and delivers top-tier revenue assurance capabilities along with ready-made reports that are essential for daily operations, marketing strategies, and financial decision-making for business leaders. Moreover, our offering includes a robust customer care platform and comprehensive Billing and Payment systems, simplifying the process for service providers to deliver, activate, support, and manage VoIP services efficiently. With these features, we empower service providers to focus on growth while ensuring their operations run smoothly.

Description

VoIP Office is a leader in Cloud-based communications and makes it easy to connect to anyone anywhere in the world. Our communications solutions can be used by any business, large or small, in any industry. VOIP OFFICE, a cloud-based communications provider, offers all the features of a traditional PBX but with the latest VoIP technology. VoIP Office seamlessly integrates with your business applications, seamlessly integrating both your desktop and office into one interconnected system.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bullhorn No 
HubSpot CRM No 
HubSpot Customer Platform No 
JobDiva No 
Microsoft Dynamics 365 No 
Pipedrive No 
Salesforce No 
SmartCar No 
SuiteCRM No 
Vtiger CRM No 
Vultus Recruit No 
Zendesk No 
Zoho CRM No 

Integrations

Bullhorn Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
JobDiva Yes 
Microsoft Dynamics 365 Yes 
Pipedrive Yes 
Salesforce Yes 
SmartCar Yes 
SuiteCRM Yes 
Vtiger CRM Yes 
Vultus Recruit Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$500 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$24.95 per month plus taxes
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

New Concept Technologies

Website

www.newconcepttechnologies.com

Vendor Details

Company Name

VoIP Office

Founded

2004

Country

India, United States and United Kingdom

Website

voipoffice.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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