Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide your clients with an easy and accessible means of contacting you. A toll-free number enables customers to reach your business without incurring any call charges. Opt for a custom number that reflects your brand identity. A toll-free number that creatively spells out your business name ensures that it sticks in your customers' minds. If you currently possess a toll-free number with another provider, you can seamlessly transfer it to AT&T, benefiting from our competitive rates and outstanding service. You have the option to search for a toll-free number yourself, or we can compile a selection of numbers tailored to your needs. To initiate a search, simply select a prefix, input any combination of 4 to 7 characters, and click on Search. Additionally, if you wish to include a placeholder number, you can do so by using an asterisk. This streamlined process ultimately enhances your customer engagement and satisfaction.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$27 per month
Free Trial
No
Free Version
No
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AT&T
Country
United States
Website
www.att.com/smallbusiness/explore/tollfreelookup.html
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No