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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ASTRA Pro features optional applications for structural analysis and design tailored to reinforced cement concrete (RCC) framed multi-story buildings, RCC tunnel linings supported by steel ribs, and RCC portals that take into account rock quality designation (RQD) and rock mass rating (RMR), as well as designs for RCC and prestressed concrete (PSC) jetties. The software provides comprehensive analysis and design information in a step-by-step format, along with a complete array of editable CAD drawings. However, in the demo version, users cannot modify the default input data, and the available drawings are restricted to view-only access. Each design module is accompanied by complete reports and drawings, forming a cohesive set. Additionally, detailed estimations for bill of quantities (BoQ), item rates, and costs are available for various types of bridges, including girder bridges, box-type bridges/culverts, and composite bridges. ASTRA Pro serves as a specialized tool for engineering design, facilitating the creation of RCC 'T' girder bridges, composite bridges featuring steel plate or box girders, and RCC deck slabs configured for both single and multi-span layouts, whether straight or curved, as well as PSC 'I' girder bridges, PSC box girder bridges, continuous PSC box girder structures, and steel truss bridges. This software not only enhances design accuracy but also streamlines the engineering workflow for a variety of complex structures.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoCAD Yes 
Microsoft Excel Yes 

Integrations

AutoCAD No 
Microsoft Excel No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Techsoft Engineering Services

Founded

1998

Country

India

Website

www.techsoftglobal.com/astra.html

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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