Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ASTRA Pro features optional applications for structural analysis and design tailored to reinforced cement concrete (RCC) framed multi-story buildings, RCC tunnel linings supported by steel ribs, and RCC portals that take into account rock quality designation (RQD) and rock mass rating (RMR), as well as designs for RCC and prestressed concrete (PSC) jetties. The software provides comprehensive analysis and design information in a step-by-step format, along with a complete array of editable CAD drawings. However, in the demo version, users cannot modify the default input data, and the available drawings are restricted to view-only access. Each design module is accompanied by complete reports and drawings, forming a cohesive set. Additionally, detailed estimations for bill of quantities (BoQ), item rates, and costs are available for various types of bridges, including girder bridges, box-type bridges/culverts, and composite bridges. ASTRA Pro serves as a specialized tool for engineering design, facilitating the creation of RCC 'T' girder bridges, composite bridges featuring steel plate or box girders, and RCC deck slabs configured for both single and multi-span layouts, whether straight or curved, as well as PSC 'I' girder bridges, PSC box girder bridges, continuous PSC box girder structures, and steel truss bridges. This software not only enhances design accuracy but also streamlines the engineering workflow for a variety of complex structures.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
AutoCAD
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Techsoft Engineering Services
Founded
1998
Country
India
Website
www.techsoftglobal.com/astra.html
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes